Shipping policy
Shipping Policy
Thank you for shopping at Aonasi! Here is everything you need to know about our shipping.
Order Processing Time All orders are processed and dispatched within 3-5 business days after payment confirmation. Please note that processing times may be slightly longer during public holidays.
Shipping Destinations We ship to most countries and regions worldwide.
Shipping Rates We offer free shipping on all orders, with no minimum purchase required.
Estimated Delivery Time After dispatch, estimated delivery times are:
- Europe & Americas: 7-12 business days
- Other regions: 15-25 business days
Order Tracking Once your order has been shipped, you will receive a notification with your tracking number. You can use it to track your package on the carrier's website or relevant tracking platform.
Issues with Your Order If your package is lost, damaged, or has not arrived within the expected timeframe, please contact our customer service team and we will resolve the issue as soon as possible.